We compiled top 10 reasons to use commercial cleaning company. KMK cleaning understands how important the cleanliness of your facility is to you, your employees and your clients. We tailor our services to reinforce your image for your clients.
- Is KMK Cleaning a franchise? KMK Cleaning is a locally owned and operated commercial cleaning company. Our reason for being is to provide top quality cleaning service to organizations whose facilities is critical to their core mission. Our main objective is to deliver quality cleaning, not to sell additional franchises.
- Are KMK cleaners employees or contract workers? All of our cleaners are direct W2 employees of KMK. It’s easier for cleaners to maintain a high level of dedication and engagement if they are a direct part of a committed organization with one stated goal. Contract workers are contract workers rather than direct stakeholders.
- How does KMK Cleaning monitor quality? We work closely with our customers to develop a very precise scope of work with detailed tasks and frequencies. We conduct nightly spot inspections and weekly detailed inspections. Inspection results are analyzed and used to adjust training, focus and frequency to maintain consistently high quality. Frequent customer communication helps us maintain a proactive approach to quality.
- How does KMK Cleaning guarantee quality? KMK Cleaning is unique in our industry because we provide a Measurable Performance Guarantee. We guarantee to deliver a set amount of cleaning hours every week or we do not bill for the missed hours. All commercial cleaning prices are based on task, square feet and frequency. Our agreed upon scope of work demands a certain amount of cleaning time to provide the agreed upon quality. If we do not provide the requisite time the tasks require we do not bill for the missed time.
- What makes KMK Cleaning unique? Every cleaning company says they are committed to providing quality service, but our Measurable Performance Guarantee requires we monitor our delivery with each cleaning and insures we have “skin in the game”.
- Does KMK Cleaning have a particular kind of customer or industry you specialize in? The ideal customer for KMK Cleaning is customer whose building is important for supporting the image they want to portray to their customers and employees.
- How many cleaners will KMK Cleaning assign to our building? The number of workers assigned to your building will depend on square feet, tasks and frequencies of those tasks. Generally, we work in teams of 2-4 cleaners. Experience has shown us that it is difficult to maintain the required level of focus for more than 3 hours; if we have a building that requires 6 man hours of cleaning per night, we will have 3 cleaners for 2 hours each. Having multiple cleaners provides synergy and workers hold each other accountable to deliver quality work.
- Does KMK Cleaning use “green products”? KMK Cleaning used Green Seal Certified cleaners for glass, surface, floor and restroom cleaning. We use microfiber cloths and mops as well as Hepa filtered vacuums.
- Besides nightly janitorial services, what other services does KMK Cleaning provide? In addition to custodial services we provide carpet and upholstery cleaning, ceramic tile and grout cleaning, vinyl tile stripping and waxing, first floor window washing, restroom/locker room/kitchen deep cleaning.
- Why do your customers hire KMK Cleaning? Customers hire KMK Cleaning to provide consistent high quality cleaning. They hire KMK Cleaning rather than our competitors because our unique Measurable Performance Guarantee insures we have skin in the game to deliver on our promise of consistent high quality cleaning.